Canadian Government Has Created a 24/7 Crisis Hotline


Canadian Government Has Created a 24/7 Crisis Hotline for People ‘Triggered’ by Its Website Content

By NoelGRSr




The Canadian government has created a national crisis hotline for people who are “triggered” while reading material on certain government websites.

The trigger warning on the top the website for the “National Inquiry into Missing and Murdered Indigenous Women and Girls” reads (emphasis added):


This website deals with topics which may cause trauma to readers due to its troubling subject matter. The Government of Canada recognizes the need for safety measures to minimize the risks associated with traumatic subject matter. A national, toll-free crisis call line has been set up to provide support for anyone who requires assistance. This line is available free of charge, 24 hours a day, 7 days a week. Please call 1-844-413-6649 if you or someone you know is triggered and needs help or support while reading the content on this website.

In addition to the “National Inquiry into Missing and Murdered Indigenous Women and Girls” website, the trigger warning is also on the website providing background on the inquiry, the website explaining the inquiry design process, and a website promoting a hashtag campaign to discuss the inquiry design.

The trigger warning is also on a website providing information on violence and abuse prevention programs targeted toward women and girls.

The trigger warning seems to be primarily implemented on websites that explicitly mention women and girls. For instance, a trigger warning does not appear on the #WelcomeRefugees government website, although the initiative discusses individuals fleeing war-torn Syria.

The website for the inquiry design hashtag campaign was last modified on Nov. 27, 2015, while the “National Inquiry into Missing and Murdered Indigenous Women and Girls” website states it was last modified on Dec. 30, 2015.


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